Honeywell Updates Total Connect Platform - ResidentialSystems.com

Honeywell Updates Total Connect Platform

Honeywell has released a new technology platform for its Total Connect service that allows home and business owners to remotely manage their security systems and view live video via PCs, smartphones, tablets, and other web-enabled devices.   Total Connect 2.0 is pre-configured to work
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Honeywell has released a new technology platform for its Total Connect service that allows home and business owners to remotely manage their security systems and view live video via PCs, smartphones, tablets, and other web-enabled devices.

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Total Connect 2.0 is pre-configured to work with Honeywell’s LYNX and VISTA alarm controls.

Total Connect 2.0 is pre-configured to work with Honeywell’s LYNX and VISTA alarm controls. Highlights include an interactive dashboard with Flash-based graphics, enhanced navigation, and a simplified set-up process.

“Over the past few years, we’ve seen Total Connect make security and awareness a significant and more convenient part of people’s lives, by creating truly connected homes and connected businesses,” said Gordon Hope, general manager of Honeywell’s AlarmNet business. “By fully integrating all of our offerings with Total Connect 2.0 and making it easier than ever to use, we’re giving our dealers the opportunity to provide their customers with a more robust end-user experience. We are the industry’s only end-to-end solution. We provide the products, software and alarm communications services with the same look and feel on every device including the on-premises keypad, the PC and smartphone.”

Additionally, the system’s new multi-site feature allows users to upload images of their locations, employees or family members and click on a photo to remotely check status. A hierarchal structure also allows users to manage these sites by letting the primary account holder add multiple users and customize access settings for each one. For example, users can set varying access rights for contractors, employees, cleaning crews, etc.

The Flash-based graphics and dashboard-style design allows users to see their entire system on a single display.

“The more user-friendly and intuitive a system is, the more home and business owners will want to use it and interact with it,” said Hope. “By adding these new features to simplify Total Connect, we expect to help our dealers attract new customers and retain more business.”

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