KanexPro Adds Justin Ibrahim to Customer and Technical Support Ibrahim brings extensive AV troubleshooting knowledge to the position, with more than five years of experience in the industry and a recent CTS certification.By RS Staff Published: September 24, 2015 ⋅ Updated: April 15, 2019 KanexPro has added Justin Ibrahim to its team as manager of customer and technical support. Ibrahim brings extensive AV troubleshooting knowledge to the position, with more than five years of experience in the industry and a recent CTS certification. Before taking his position at KanexPro, Ibrahim served as a lead client technologies analyst at Pepperdine University, where he serviced the AV needs across Pepperdine’s five campuses and directed project management for AV installs at the university. “I am excited to be a part of such a driven and focused team at KanexPro,” said Ibrahim. “I’ve learned a significant amount about the strength of the connectivity solutions we offer at KanexPro and love to share it with integrators. I see the great value that the company offers to the AV industry. I look forward to being part of the growth and success of KanexPro.” Matthew Bute, vice president of sales and marketing at KanexPro, said, “We are thrilled to have Justin join KanexPro to help create a stronger customer and technical support presence. With the recent release of the HDSC61D collaboration switcher scaler and the 4K Ultra HDBaseT Switchers, we are beefing up our Customer Service department to best support customer needs and inquiries. We are committed to providing the solutions dealers need with strong support behind them and are looking forward to have Justin as part of the team.” SubscribeFor more stories like this, and to keep up to date with all our market leading news, features and analysis, sign up to our newsletter here.