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Parasol and Bravas Team Up for 24/7 Remote Support Service

Remote support company helps custom integration firm service provide RMR.

Parasol and Bravas are teaming up to offer a remote support solution for Bravas clients. Powered by Parasol’s 24/7 remote support team, Bravas Support will ensure that clients have a great experience with technology long after an installation is complete.

Parasol Founders

“We’ve always had a ton of respect for Bravas and are excited to work with them and their clients as they continue to grow,” says Ted Bremekamp, Parasol’s co-founder and director of operations. “Bravas integrators are among the best of the best and we can’t wait to deliver our support solutions across their 15 locations.”

“We are pleased to welcome Parasol and its integrator-focused remote support solutions into the Bravas family,” says Jay Vandermyde, COO of Bravas. “Remote services and RMR were a priority for Bravas from the start, and COVID-19 has only emphasized how important this initiative is. Our clients’ expectations for quick, consistent, and high-quality remote support is higher than ever before, and the predictability of recurring revenue makes us a better business. Partnering with Parasol has allowed Bravas to tailor a white glove service experience for our clients. That experience, combined with the sales and marketing resources of a national brand, will make our remote managed services offering the best in the industry.”

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