Features
Pivoting to Services
Why servicing the smart home on an ongoing basis is paramount to the health of the custom integrator channel.
Recurring Monthly Revenue
News
Middle Atlantic Launches Updates to RackLink Cloud
Remote monitoring and management platform now available for NEXSYS UPSs and adds new functionality for Premium+ PDUs.
Back to Business
Getting Past the Fear of Selling Service Plans
Worried about how your clients might react to the introduction of premium support plans? Don’t be.
News
OneVision Launches Custom Membership Features
Gives integrators the ability to fine-tune the service plans offered through the company’s subscription management engine.
Security
SpecOp Secure Launches Cybersecurity Solutions for CI Market
Cyber Protect and Cyber Protect + deliver a comprehensive, multi-pronged approach to safeguarding clients’ digital lives.
News
OneVision Resources Partners with HTSA
All HTSA members now have access to OneVision’s white-label, 24/7 remote support and turnkey recurring revenue solutions.
Features
Recurring Revenue Gets Real
2024 will be the year RMR gains significant traction in the channel.
Features
RMR: In or Out?
Snap One's recent customer service options generated some interesting industry discussions.
News
OneVision and VITAL Announce Partnership
The collaboration unlocks special offers for shared customers.
News
Bluesound Professional to Offer Xyte Device Cloud for Remote Monitoring
Starting in Spring 2024, integrators of Bluesound Professional products will be able to register with Xyte to enable remote monitoring and control of basic...
News
OneVision Resources Partners with ProSource
ProSource members will now have enhanced access to OneVision’s lineup of service solutions.
Automation
Snap One Launches SaaS for Control4; Adds New Service Options
Control4 Connect and Control4 Assist create new recurring revenue opportunities for dealers.
News
Sight & Sound Systems Finds Success With New Customer Service Subscription Program
The Snap One Partner signs up 30 customers in two months with its new OvrC-based customer service subscription.
Automation
Snap One Increases Investment in Cloud Infrastructure
Ongoing improvements to cloud servers are increasing reliability, stability, and scalability so more integrators can utilize OvrC remote management.
Behind the Business
SaaS and the CI
Savant’s new Software as a Service model heralds a shift in the industry that presents challenges and opportunities for dealers.
News
D-Tools Cloud Adds Service Management Suite
New capabilities enable a recurring revenue opportunity for system integrators through the creation, sale, and management of service plans.
News
Snap One Acquires Parasol
The acquisition builds on Snap One’s strategic investment in Parasol last year.
Blogs
Stop Offering Annual Support!
Please go through any of your RMR programs and delete the words “annual renewal” out of your documentation.
News
Resimerical: RTI Partners With SoundMachine to Provide Integrators With RMR from Business Music Service
Solution enables RTI dealers to offer and monetize fully licensed music services in restaurants, bars, hotels, and other commercial applications.
News
OneVision Introduces Solution to Manage Service Operations
ProVision acts as a central hub for managing client-service relationships, marketing and selling premium service memberships.
News
Parasol Announces “Do It For Me” Solutions
Offers turnkey marketing, sales, billing, and back-office development solutions to dealers.
News
OneVision Launches Its Sales Rep Program
Atlantic Integrated and Elite 3 Pro first to sign up as brand ambassadors for the OneVision platform.
Blogs
Betting on Custom Installers
OneVision Resources invests in new services to help increase revenue opportunities for their dealer partners.
Blogs
Long-Term Success: Where will you be in 2035?
With technology changing constantly, the secret to survival is in recurring service.
Connectivity
Access Networks Introduces ARCC
Cloud-based wireless controller and management platform offers recurring revenue opportunities.
Blogs
If You’re Not Offering Remote Monitoring, Start Now
Truck rolls are an opportunity cost. Homeowners will pay to make sure their technology works 24/7, adding immeasurable value to your business.
Blogs
Rapid Improvement Plan: Recurring Monthly Revenue Attachment
How we were able to raise our RMR rate across all our jobs.
Back to Business
10 Ways to Revitalize Your Business
It’s the right time to take stock of your company and implement some improvements.
News
Parasol and Bravas Team Up for 24/7 Remote Support Service
Remote support company helps custom integration firm service provide RMR.
Automation
New Crestron Partnership with Domotz
Integration with Crestron residential systems empowers integrators to deliver better customer care from anywhere, anytime, while reducing support costs and improving operational efficiencies.
News
Parasol Launches Technology Report Card
Monthly co-branded reports shows subscribers how many issues have been resolved.
Blogs
Our Systems Break… Lead With That
You and Your Client are Staring Future Pain Square in the Eyes and Planning Around It
Blogs
RMR for Dummies
Do you have a Recurring Monthly Revenue (RMR) program (security system monitoring, service plan, etc.)? RMR as a buzzword is omnipresent in our channel...
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