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Snap One Increases Investment in Cloud Infrastructure

Ongoing improvements to cloud servers are increasing reliability, stability, and scalability so more integrators can utilize OvrC remote management.

Snap One is accelerating investments in its cloud infrastructure to provide greater value, efficiency, and operational reliability for Partners and their clients. By enhancing the speed and consistency of its remote access solutions, including OvrC servers, Snap One aims to help Partners scale their businesses by streamlining day-to-day operations and simplifying installation, configuration, and long-term client care.

Snap One OvrC

“Snap One’s cloud services are better than ever, and we’re not finished,” says Kenny Kim, VP of product management for platforms & services at Snap One. “We’re committed to constant improvement and to OvrC becoming the most useful and operationally valuable tool for integrators. The reliability, scalability, and security of our platforms and backend infrastructure are essential to creating premium customer experiences and supporting an integrator’s growth and reputation. Snap One takes that responsibility very seriously and we are investing a lot of time, people power and money to ensure our Partners can count on us.”

Partners and users benefit from consistent development of new features that improve connection reliability, and scalability, with recent cloud investments targeting load-balancing and multi-cloud architectures to offer heightened global resiliency and reduce the impact of connection outages. Internal improvements to platform monitoring and event logging are being leveraged to more quickly identify issues and enhance future responses, while automated testing flags any bugs so they can be patched before impacting Partners.

Snap One’s cloud servers already help tens of thousands of users connect to and manage millions of devices all over the world through OvrC. Following growth in the platform’s user base and recognition of its deepening status as an essential business tool, Snap One is more committed than ever to delivering world-class performance and future advancements that ensure continuously improved experiences and benefits for all users and stakeholders.

The company’s infrastructure enhancements focusing on speed and reliability have already improved performance for Control4 Partners and users, with recent upgrades delivering 40 percent faster connections between the Control4 App and OvrC servers and reducing latency for Alexa and Google Voice interactions.

For security, Snap One has invested in leading Web Application Firewalls (WAFs), improved backup, and disaster recovery solutions and advanced training on secure coding, all while ensuring all improvements are scalable into the future. Real-time alerts and periodic security assessments by third-party experts and internal white hat hackers ensure nothing is missed, while the company’s cybersecurity team expands.

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