Security
New Remote Access Feature Added to Luma x20 Cameras
Integrators can now initiate a “customer handoff” via OvrC to strengthen privacy.
remote management
Automation
Snap One Increases Investment in Cloud Infrastructure
Ongoing improvements to cloud servers are increasing reliability, stability, and scalability so more integrators can utilize OvrC remote management.
Connectivity
SurgeX Debuts SurgeX Connect
Enables integrators to manage compatible SurgeX devices, diagnose power quality issues, and monitor installations from a centralized hub.
Connectivity
Middle Atlantic Products Debuts RackLink Cloud at InfoComm 2023
RackLink Cloud adds a new option for remotely monitoring and managing Middle Atlantic's Premium+ PDUs.
News
Snap One Launches Wattbox Solutions in EMEA and APAC Regions
Products provide power protection, surge protection, and OvrC remote monitoring.
Behind the Business
Streamlining Operations with Remote Systems Management
Remote management solutions can help troubleshoot a client’s system and provide integrators with helpful information about the installation.
News
Access Networks Partners with Parasol
Provides Custom Core customers with proactive 24/7/365 remote monitoring.
Audio
Next-Generation Solutions Abound at Snap One CEDIA Exhibit
New tools address a range of applications
Blogs
Keeping the Home Network Stable and Operational
Serviceability is a key consideration when building a strong and reliable home network.
Blogs
Getting Out of The Field and Into the Pasture
An abundance of remote work opportunities offers options for techs who are looking to move on from working in the field.
Automation
Snap One Releases Updates to OvrC Remote Management Platform
New user interface and system protocol features expedite action and increase available information for Partners.
News
SnapAV Invests in Parasol
Building on its acquisition of Access Networks, the new investment extends the company’s ability to help Partners build CI solutions on robust, reliable networks.
News
MSolutions Joins SyncPro CloudOS Platform
Offers remote management and support services for diagnostics, certification, firmware updates, and more in the cloud
Blogs
If You’re Not Offering Remote Monitoring, Start Now
Truck rolls are an opportunity cost. Homeowners will pay to make sure their technology works 24/7, adding immeasurable value to your business.
Blogs
Mark and Todd’s Excellent OvrC Adventure
Two Beta testers provide insights into the big update to the remote management and monitoring platform.
Connectivity
SnapAV Debuts New OvrC Remote Management and Monitoring Platform
Adds hundreds of enhancements, including all-new mobile app, faster performance, and added support for all SnapAV connected products including Pakedge.
Connectivity
Just Add Power Launches EZLogger Remote Logging Tool
New feature allows layer-3 configured 3G systems to send diagnostic data to Just Add Power.
Connectivity
Panamax Introduces Power Conditioner with Space-Saving Design
Thin form factor allows for variety in placement; Includes BlueBOLT remote monitoring.
Connectivity
SnapAV Launches Pakedge Wave 2 Outdoor Access Point
An IP55 rating, fast install, and built-in BakPak help bring Wave 2 technology to outdoor installs.
Automation
BlackWire Designs Introduces “The Service Call Killer” Driver for Control4
Allows devices that have fallen offline to be automatically power cycled.
Integration Guides
Integration Guide to Remote Management Services
The benefits of using remote management services — and how to pitch it to clients.
Automation
New Crestron Partnership with Domotz
Integration with Crestron residential systems empowers integrators to deliver better customer care from anywhere, anytime, while reducing support costs and improving operational efficiencies.
Connectivity
Access Networks Partners with Domotz
Access Networks is now outfitting every newly deployed Core custom system with the Domotz solution.
Connectivity
Control4 Launches Wave 2 Pakedge Access Point
Streamlined deployment of multiple access points via BakPak simplifies configuration, monitoring, and management of wireless networks.
Audio
StormAudio Forms Alliances with PMI and Domotz
Adds calibration and design options, as well as remote management functions.
Blogs
Maximizing the Best Ecosystems
From client use to remote management, today’s tools can change your business in ways you never thought possible.
Automation
AVAD Collaborates with Savant as Launch Partner
AVAD control and automation dealers across the US and Canada to launch Savant Studio and Savant Central Management cloud-based tools.
Connectivity
Savant Announces Savant Central Management and Savant Studio
Savant Central Management and Savant Studio App deliver secure, cloud-based project management along with intuitive configuration of entry-level systems
News
OneVision Adds SnapAV OvrC Support
Home Technology Professionals Can Now Pair OneVision’s Service Platform with the Remote Support And Management Features of SnapAV’s OvrC
Blogs
Finding Success in Unexpected Places
There are always opportunities to do things better and become more efficient or more profitable. Do not stop learning and changing, because your competition...
News
Parasol Establishes East Coast HQ and Announces New Hires
Las Vegas-based 24/7/365 remote support provider Parasol has established a new east coast headquarters inside Gather RVA, a co-working space in Richmond, VA.
Blogs
I Went on Vacation to Stress Test My Company. Guess What Happened
Here are Some examples of activities I Once Did Myself, but Then Decided to Delegate Before or After a Vacation and Just Never Re-assumed...
News
Lutron’s RA2 Select Now Available on OvrC Platform
The Alliance Enables Lutron’s RA2 Select Main Repeater to be Natively integrated With SnapAV’s Remote Management Platform
Features
Dealing with My Home System Gremlins
Nobody Enjoys Dealing with Mysterious System Hiccups That Require a Device Reboot or Sometimes an Entire Network Reset to Repair
Technology
RTI Adds RTiQ Remote Management Solution
RTiQ Allows RTI Dealers to Deliver Premium Support to Their Clients
News
Control4 Acquires Ihiji, Combining Two Network Device Brands
Control4 has acquired the intellectual property and key operating assets of Austin, TX-based Ihiji, a pioneering provider of remote management services for technical integrators...
Blogs
Standardize or Die: How We are Remotely Managing and Standardizing Our Installations
With the Advent of Remote Management, We’re Being Forced into Standardization. We Don’t Have a Choice Anymore and Maybe That’s a Good Thing
News
Russound Teams Up with Ihiji for Remote Monitoring, Management Capabilities
Russound is now a part of Ihiji’s Vendor Insights Program (VIP), enabling Russound dealers to develop recurring revenue by tapping into Ihiji’s remote monitoring...
Technology
Luxul to Demo Intelligent PDU at CEDIA EXPO
Luxul will showcase its soon-to-be-available line of intelligent Power Distribution Units (PDUs) as part of a new series of remote management offerings designed specifically...
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