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Resideo Debuts New Partner Program at Annual Customer Event

Starting in 2023, the First Alert Pro Premier Partner program will replace the existing Resideo Premier Security Dealer (RPSD) program.

Resideo Technologies recently hosted its 33rd annual CONNECT customer event in Marco Island, Fla. The event brought together security, HVAC, and plumbing professionals for training, community service, new product and technology announcements, and to celebrate partner achievements. With a brand promise of protecting what matters most, Resideo’s event theme, “Making a Difference,” showcased the impact Resideo’s solutions offer its network of security dealers, HVAC contractors, and plumbers and recognized the impact they have on their communities.

Making a Difference: In the Community

During the event, attendees helped Florida communities impacted by Hurricane Ian. For example, a cross-section of Resideo customers and employees created disaster relief kits, and additional funds were raised for the American Red Cross of Central Florida and its local recovery efforts.

Making a Difference: For the Professional

Resideo First Alert Pro Dealer Program

Resideo is bringing together its separate security, HVAC, and plumbing loyalty programs into one Premier Partner program.

Starting in 2023, the First Alert Pro Premier Partner program will replace the existing Resideo Premier Security Dealer (RPSD) program. The First Alert Pro program and the Premier Partner program will provide security- and comfort-enrolled companies with financial incentives, industry insights, tools, training, and networking to help enable their business growth. Professionals interested in joining the new Premier Partner program can contact their sales representative for additional information.

Making a Difference: For the Environment

Resideo Leak Sensor

Resideo launched its new smart water management solution at the event, the Resideo Braukmann L5 WiFi Water Leak Shutoff Valve. Installed by a professional, the L5 helps protect homeowners from water damage by turning off the water supply to the home when a water leak is detected by the attached sensing cable or by a paired Resideo WiFi Water Leak & Freeze Detector.

Starting this month, professionals can order the L5 through select distributors in the U.S., United Kingdom, France, Belgium, Spain, and Portugal.

Additionally, Resideo shared key information from its inaugural Environmental, Social, and Governance (ESG) report it released last month. The comprehensive report highlights Resideo’s commitment to designing for sustainability, reducing its environmental impact in its facilities, creating social impact, and building trust through governance. More information about Resideo’s sustainability journey can be found at, where the Company’s 2021 ESG report is available for download.

For more information, visit