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At this past CEDIA show, Dolby created a new Atmos demo Blu-ray disc for exhibitors to use. While the disc wasn’t initially available for...

Dissatisfied customers share on their own and happy customers need to be asked to shout from the rooftops (there are exceptions to every rule)....

It used to be that integrators competed with each other, but how do you compete with a customer's faith in their google search?

Every year we send our clients a gift to thank them for their business. And let’s be honest, to keep us top of mind.

This year I decided to take a different approach by embracing the Black Friday electronics buying frenzy. This is the one time of year where...

Attached to this festive frenzy is a business opportunity or two. Put some thought into how you might participate in the pandemonium. It’s pretty...

We sent out the employee survey last July, after 10 months of design-by-committee failed meetings (the buck stops here). The funny thing about asking...

The best use of technology, however, happens right on the streets with the use of your magic wand. For a fee (upwards of $40)...

This meeting was to be an opportunity to see shade materials and understand the different options in terms of material openness. Then something happened that...

Yesterday was the first day I had a chance to volunteer as a Watchdog since Lauryn entered the third grade, and I got a...

I thought it would be helpful to put together a list of the things to consider and metrics to discuss when talking to media...

When you think of Middle Atlantic, the first thing that comes to mind is probably equipment racks. But like any forward-thinking organization, Middle Atlantic is...

Genisys is a reference Atmos soundtrack in all regards, truly made for home theater demos and rarely missing any opportunity to push audio boundaries....

The “Drive For 5” pays out a progressive percentage based on growing billings north of 950 hours. For every 50-hour increment between 951 hours...

Today I found out that a local appliance company down the street was closing its doors. This news had me wondering, in this Amazon-...

Within hours of the Apple TV announcement, clients were emailing and calling to see when we could install it. I told them all the...

The film starts off with a bang. Well, more literally a crash, as a girl's SUV is struck by a falling rock, causing it...

The new “Supreme Cinema Series is a premium, limited edition collection befitting beloved cinematic favorites and modern classics. Each film is presented with pristine...

I know this is a pretty basic concept, but it is one I have fallen out of recently. I used to always be in...

There is just so much to soak in from CEDIA that it can't be covered in one show wrap, especially when that wrap was...

To those of us who stick our necks out there to create jobs, the last thing we want to do is lose. We win....

By now, surely, you have heard that attendance was up at CEDIA; and yet, I have heard that everything you see there you could...

One of my “beats” for Residential Systems was immersive, 3D audio. If you’ve followed my writing here for any amount of time you’ll know...

Now that CEDIA 2015 has wrapped up and we’ve all had a chance to get back into our routines, I took a little time...

What a difference a year makes when it comes to next generation audio formats like Dolby Atmos.

Lurking in the back of the convention center are companies and products that could change the way we look at our business model.

Not only did I find some great solutions to problems I knew I had, but I even found some for problems that I didn’t...

Face it, CEDIA Expo is huge and there are a lot of the “little companies” that probably aren’t on your radar that you just...

We always seem to hear from our competitors and friends around the industry how hard it is to find and keep good people. CEDIA...

Along with 10 other reporters, I was helicoptered to Connecticut to get a glimpse of some new security devices, as well as the complex...

For the experienced programmer, ADAPT appears to give you the ability to modify and tweak a system without the more involved steps in programming. For...

Late last year, Mark Levinson launched the No. 585 amplifier, the first of what is now an unprecedented line of new products being developed...

With CEDIA EXPO only days away, it’s important to make sure that you are planning accordingly. Here are a few last-minute tips to help...

The new Roku 4 bests the 4K functionality of its streaming competitor, the new Fire TV, by offering both 60 frames per second streaming...

I scoured through the CEDIA EXPO Training & Certification book and pinpointed 10 classes that would be of benefit to any CI, whether industry...

With these new models, TiVo is among the first to provide for DVR capability with the anticipated introduction of native 4K content via cable...

Earlier this year SiriusXM made some changes to its service that impacted dozens of our clients. Firmware updates were required to get the service...

While I can understand the geometry and increased edge-light benefits when using a curved screen with a front projection system with an anamorphic lens...

This one-of-a-kind system somehow fits within a custom steel back box that mounts inside a standard depth wall right behind the TV. Once installed,...

I’m always amazed at highly profitable business models. Dental care ranks right up there. Walk into any dental practice and you see the proof...

I, along with some three-dozen dealers and representatives, recently headed to the desert to attend a series of product training classes and to get...