Residential Systems Readers Select Stellar Service Award Winners


By RS Staff December 9,2013


The results are in from Residential Systems magazine’s first Stellar Service Awards reader poll honoring manufacturers and distributors for their exceptional customer service/communication, sales and marketing support, training programs, warranty policies, websites, and more.

“Thanks to the hundreds of readers who voted this year to honor the best of the best in the custom integration manufacturing and distribution community. We had a lot of great entries this year, and the winners of our Platinum, Gold, and Silver awards are truly deserving of recognition,” said Residential Systems editorial director Jeremy Glowacki. “Launching a new award is not easy, and we hope that the Stellar Service Awards has been established as a respected honor in this industry.”

Congratulations to the following winners:

Manufacturer’s Website:
Platinum: Peerless-AV
Gold: Draper
Silver: Crestron

Manufacturer’s Dealer Programs
Platinum: DaVinci Group
Gold: Crestron
Silver: Epson America

Manufacturer’s Sales and Marketing Support
Platinum: Draper
Gold: Crestron
Silver: RTI

Manufacturer’s Training Program
Platinum: Crestron
Gold: Epson America
Silver (Tie) Control4
Silver (Tie) Stewart

Manufacturer’s Customer Service/General Communication
Platinum: Peerless-AV
Gold: Draper
Silver: Epson America

Manufacturer’s Shipping/Freight Policies
Platinum: Epson America
Gold: BlackWire Designs

Manufacturer’s Warranty/Return Policies
Platinum: Epson America
Gold: Crestron
Silver: Access Networks

Distributor’s Customer Service/Generation Communication/Technical Support
Platinum: AVAD
Gold: Stampede
Silver: BlackWire Designs

Distributor’s Sales/Marketing Assistance
Platinum: AVAD
Gold: Stampede

Distributor’s Training Programs
Platinum: AVAD
Gold: Stampede

Distributor’s Shipping/Freight Policies
Platinum: AVAD
Gold: Stampede
Silver: BlackWire Designs

Each company in the Stellar Service Awards competition could nominate itself for as many categories as it wished. All entries were posted online and voted on by Residential Systems readers during a two-week judging period. The top three vote getters in each category were awarded Platinum, Gold, or Silver honors.

1 Comments

  • avatar

    THIS IS AN EXAMPLE FOR ALL TO FOLLOW. WE WOULD DO BUSINESS WITH THESE COMPANIES EVEN IF THE PRICE WAS MORE. THE VALUE OF GREAT SERVICE IS PRICELESS TO OUR COMPANY WHOSE OBLIGATION TO THE END USER IS TO EXCEED THEIR EXPECTATIONS. WIZARD OF HOME AUTOMATION & SECURITY INC NORMAN ADELMAN VICE PRESIDENT

Add Comment

Text Only 2000 character limit
Enter the word as it is shown in the box below: (Why?) (case sensitive)
Burkhardt Looks to Reinvent Architectural Speaker Category with Origins Acoustics
Read More»
Managing the After-Hours Service Call Hot Potato
Read More»
Selling Integrated Home Systems Like a Realtor Sells a House
Read More»
What Will the Future of TV Viewing Hold?
Read More»
What Will the Future of TV Viewing Hold?
Read More»

CEDIA Awards Ceremony 2012
Wisdom Audio Factory Tour
Unexpected Atlanta
Triad DesignerSeries Step-by-Step Install
Top 10 Things to See at CEDIA 2010

+ All Slide Shows
oldschool runescape gold with super big discount just at rsorder easter 2014
Read More»
oldschool runescape gold with super big discount just at rsorder easter 2014
Read More»
Re: Would a DTV Delay Matter to You?
Read More»
Re: What is Your Recurring Revenue Stream?
Read More»
Re: Was Utz Baldwin the right choice for CEDIA CEO?
Read More»
Re: Was Utz Baldwin the right choice for CEDIA CEO?
Read More»
Re: Was Utz Baldwin the right choice for CEDIA CEO?
Read More»
Re: Would a DTV Delay Matter to You?
Read More»
Re: Was CES time well spent?
Read More»
Re: What is Your Recurring Revenue Stream?
Read More»