Rapid Improvement Plan: Completing Jobs Under Hours Sold
Inspiring your team to beat the clock and share in the benefits.
O Voice Remote, Voice Remote, Wherefore Art Thou Voice Remote?
What are you doing about voice remote friction in your business?
Supercharge Revenue By Increasing Your Average Sale
How to increase sales from clients you already have.
Rapid Improvement Plan: Doing The Job Right The First Time
Trying to reduce the amount of “go back” trips in 2019.
Fixing Lousy Proposals By Putting The Customer First
Why I’m committing to refining our customer-facing proposal materials in 2019.
Hands On With Alarm.com’s 8-Channel Stream Video Recorder with HDMI Output
This small appliance plugs into your local area network and records eight channels worth of HD video to its own hard drive.
Three Ways to Respond to a Client When You Screw Up
When Your Company Makes a Mistake, You Get a Chance to Show the Client What You’re Really Made of
I Went on Vacation to Stress Test My Company. Guess What Happened
Here are Some examples of activities I Once Did Myself, but Then Decided to Delegate Before or After a Vacation and Just Never Re-assumed...
Starting a New Company? Here are the Jobs I’d Outsource or Hire from Day 1
Have you ever studied your day and wondered if you’re being as efficient with time as you could be? I do. Practically everyday I...
My Friend Needed an Integrator, but Nobody was Answering Their Phone
A friend of mine is relocating from London to the east coast and wanted us to design a control system for his new home...
Standardize or Die: How We are Remotely Managing and Standardizing Our Installations
With the Advent of Remote Management, We’re Being Forced into Standardization. We Don’t Have a Choice Anymore and Maybe That’s a Good Thing
Rachio Pro Gen 2: Why Can’t Everything Be This Easy?
The folks at Rachio sent me one of their snazzy new irrigation controllers to evaluate. What follows is an epic tale of unboxing, installation,...