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From the Editor


Hire Education

According to industry sources, the main problem we’re facing is finding qualified employees to add to our staffs.


Plan, Then Plan Again

Switching plans always brings with it a level of stress and anxiety, but also gives us a creative opportunity to rise to the occasion.


Opening Up

Now is the time to think about what your business will look like as we navigate the new-yet-familiar post-pandemic world.


The Power of Patience

In this hunt for self-improvement, the thing that has had the biggest effect on how I live and work is the effort I put...


The New Essentials

For those of us in self-quarantine during this pandemic, we are learning who really are essential personnel in a true crisis.


How We Got Here

Whenever I get the opportunity to network with any industry pros — integrators, owners, marketers, product managers — I enjoy hearing their origin stories;...


Touchy Subject

For anybody growing up in the pre-cloud era, the physical interaction with our content was just as important as the viewing or listening to...


Listen Up!

While I continue to work on my presentation skills, what my blend-in persona has allowed me to do is to become a keen observer...


Taking on Amazon

Whether it is in their capacity as consumer electronics retailer or content producers, Amazon takes a good deal out of the markets, and the...


Eating Your Vegetables

This year’s Azione Unlimited fall meeting in Austin was another upbeat affair, but there were moments in the short time that I was there...


Embracing Service

One of the most important business challenges left for our channel to solve is how to derive profits from client services, as margins on...


Turning it Off

We took our family vacation a little earlier this summer because here in the Midwest most of the kids go back to school in...

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