Certified Cyber Solutions (CCS) has announced several improvements and updated features to the Home Cyber Shield network security, on-site diagnostics, and remote monitoring system.
The improvements include increased navigational tools, greater visibility, and competitive pricing.
A one time permanent license means no recurring yearly fees for homeowners, and the integrator is not obligated to sell service contracts in order to provide remote diagnostics and monitoring service.
An unlimited device count, from IP devices to control systems, means the integrator can see every device without having to worry about paying recurring fees each year to a third-party cloud service for monitoring.
The Crestron and AMX control modules now monitor non-IP products too, from touchpanels to thermostats to contact closure.
CCS has also partnered with Access Networks, an outsourced IT provider for dealers, for remote monitoring power access.
Auto-discovery makes initial system setup quick and painless. Clicking on an alert message takes dealers straight to the device for instant troubleshooting. Dealers can effectively know what has gone wrong before arriving on site to address a problem. The QuickLINK system can connect directly to power management devices for rebooting.
HCS features a built-in web server for quickly viewing device inventory, alarms, bandwidth, and reports from virtually any internet-connected device, including iPads and iPhones.
A point-and-click interface allows secure access to a client’s home and the devices on their network, and individual device login information, passwords, and IP addresses are automatically stored, so there is no need to dig around for the information to service a component. Strong, unique passwords are encrypted and masked from all users for password management.
Secure Access Manager (SAM), a patent-pending technology, allows dealers to define who gains access to clients’ networks.
The Wormhole utility simplifies user and device specific VPN set-up while reducing the need for port forwarding. This is a major security upgrade that allows integrators to remotely program systems without having to leave ports open.
Cisco router configuration management triggers an alert notification if configuration settings change. Integrators are notified if a component is reconfigured whether it’s from a power outage, a third party—such as the cable company—reconfiguring, or if the client makes an adjustment.
Reports can be exported, printed, or emailed in PDF or Excel format. Reports can be sorted by date range, client, device, etc.