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Nice North America Earns “Great Place to Work” Certification in Canada

The regional subsidiary of Nice continues to focus on people-first policies to shape workplace experiences.

Nice North America has announced its certification as a Great Place to Work in Canada. This recognition underlines the company’s dedication to its people and commitment to creating a supportive, inclusive, and high-trust workplace culture.

Great Place to Work in Canada logo

One of the key factors contributing to the success of Nice is its innovative technologies and exciting designs, driven by the collective talent and creativity of its team members. The company continually invests in the professional development of its employees, fostering an environment where their skills and expertise are nurtured and leveraged to develop cutting-edge solutions that improves the quality of life for customers worldwide.

The certification process, led by the Great Place to Work organization, consisted of a comprehensive employee Trust Index survey and an in-depth Culture Audit. The performance of Nice North America in these assessments demonstrates its focus on cultivating a work environment that values open communication, collaboration, and innovation.

“We are truly honored to receive this certification, as it reflects our dedication to making Nice North America an exceptional place to work for all our team members,” says Luca Longhin, deputy CEO of Nice North America. “We believe people are at the center of our success as a company, and we are committed to maintaining an engaging, inclusive, and diverse workplace that inspires growth and innovation.”

The people-first approach at Nice North America is central to the company’s achievements, helping attract top talent, improving employee retention rates, and boosting overall organizational performance.

Nancy Fonseca, senior vice president of Great Place to Work Canada, says that a great workplace is about the level of trust that employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues. “Our data shows that great workplaces benefit from stronger financial performance, reduced turnover, and better customer satisfaction than their peers. What’s more, work environments with trust at the foundation are ripe for innovation, agility, resilience, and efficiency,” Fonseca says.

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