The results are in from Residential Systems magazine’s third-annual Stellar Service Awards reader poll honoring manufacturers and distributors for their exceptional customer service and communication, sales and marketing support, training programs, warranty policies, website in 2015.
“Thanks to all of our participants and to the readers who voted this year to recognize some of the best service providers in the custom integration manufacturing and distribution community. We had many great entries this year, and the winners of our Platinum, Gold, and Silver awards are truly deserving of recognition,” said Residential Systems editorial director Jeremy Glowacki.
Congratulations to the following winners:
Customer Service/General Communications:
Draper (Platinum)
Peerless-AV (Gold)
Middle Atlantic Products (Silver-Tie)
SnapAV (Silver-Tie)
Dealer Programs:
Crestron (Platinum)
Sony (Gold)
SnapAV (Silver-Tie)
Vantage (Silver-Tie)
Sales/Marketing Support:
Draper (Platinum)
Sony (Gold-Tie)
Vantage (Gold-Tie)
Crestron (Silver)
Shipping/Freight Policies:
AVAD (Platinum)
Vantage (Gold)
Epson (Silver-Tie)
SnapAV (Silver-Tie)
Training Programs:
Crestron (Platinum)
Sony (Gold)
Control4 (Silver)
Warranty/Return Policy/Tech Support:
Crestron (Platinum)
The DaVinci Group (Gold-Tie)
SnapAV (Gold-Tie)
Epson (Silver)
Web Portal:
Draper (Platinum)
Control4 (Gold)
Clare Controls (Silver-Tie)
SnapAV (Silver-Tie)
The Stellar Service Awards are a paid-entry, opt-in awards competition. Any company could nominate itself for as many categories as it wished to pay for. All entries were then posted online and voted on by Residential Systems readers during a one-week judging period. The top three or four vote getters in each category were awarded Platinum, Gold, or Silver honors.
