AVPro Global Holdings LLC has announced the launch of Tech Sage, an advanced AI-powered platform designed to provide integrators and regional reps with instant, expert technical assistance across all aspects of audio, video, and control technology. Tech Sage is available now to authorized AVPro partners.
Designed to work alongside AVPro’s dedicated technical support team, Tech Sage provides integrators with an additional resource for quick answers and preliminary guidance. Built on Claude Sonnet 4.5, Tech Sage represents a significant advancement in technical support capabilities for the AV industry. The platform offers intelligent, context-aware responses tailored specifically to AVPro’s product portfolio, including AVPro Edge, AudioControl Pro, RTI, Bullet Train, Murideo, and ThenAudio brands.
Tech Sage’s core capabilities include advanced document processing supporting PDFs, images, Microsoft Office files, and technical drawings; real-time data analysis and visualization; multi-turn conversation memory for complex problem-solving; and intelligent product recommendations based on specific project parameters. The platform is designed to assist with system design consultation, technical troubleshooting, product specification comparisons, installation guidance, and business operations support. Of course, AVPro’s experienced support engineers remain available for complex troubleshooting, custom solutions, and personalized assistance.
“Tech Sage represents a significant leap forward in how we support our integrators and reps in the field,” says Matt Murray, CTO of AVPro Global. “This AI-powered platform delivers expert assistance across every aspect of audiovisual technology, from system design and product selection to technical troubleshooting and installation guidance. What makes Tech Sage incredibly powerful is its ability to understand context and provide tailored recommendations based on specific project requirements, venue details, and technical specifications. Our integrators can now access instant, intelligent support 24/7, whether they are designing a complex 200-person conference center or troubleshooting an installation challenge on-site. This isn’t just a chatbot, it’s a comprehensive technical companion that processes documents and analyzes specifications, delivering the kind of expert guidance our partners have come to expect from AVPro, whenever and wherever they need it.”
For more information about Tech Sage or to request access, visit www.avproglobal.com/pages/avpro-ai-tech-sage.
