News
Screen Innovations Releases ATEN AI-Powered Support Agent
ATEN delivers instant, expert support to dealers and installers 24/7/365 on any device, from any jobsite, whenever help is needed.
Support
News
AVPro Global Launches Tech Sage AI-Powered Technical Support
Advanced AI assistant delivers 24/7 guidance for system design, product selection, and technical troubleshooting.
Blogs
Stop Offering Annual Support!
Please go through any of your RMR programs and delete the words “annual renewal” out of your documentation.
News
Help Lightning Acquires Fieldbit
With Fieldbit, Help Lightning customers will benefit from access to additional capabilities to enable real-time, expert-led problem solving.
Blogs
The Nutsedge Effect
Do the people answering the phones at your company know the biz, or are they just taking messages for callbacks?
News
One Firefly and OneVision Team Up
Integrators using both platforms can leverage the partnership to enhance their efficiency and create a more unified brand experience.
News
Krika Moves to Become a Managed Service Provider
Krika, a France-based supplier of network management solutions and services for home technology integrators, has announced the launch of a white-label after-care partnership program...
News
Core Brands Introduces New ELAN Builder Program
Core Brands has introduced the ELAN Builder Program to help builders sell more homes.
News
OneVision Offers Alexa-Enabled Tech Support
OneVision Resources is offering voice-enabled support via Amazon Alexa, Amazon Echo devices, and the OneVision’s Alexa “Tech Support” skill.
News
Domotz Adds Manufacturer Support For Luxul
Domotz and Luxul have launched in collaboration a new Manufacturer Support feature in Domotz PRO.
Technology
Access Networks Releases Live Monitoring Solution
Access Networks has released its comprehensive live monitoring solution designed to provide the highest level of support to professional integrators.
Technology
Z-Wave Products Releases Network Troubleshooting Tool
Z-Wave Products has released the first commercially available troubleshooting tool for Z-Wave networks.
News
Clare Controls Launches Direct-to-Customer Hotline
Clare Controls has created a direct-to-customer support hotline dedicated to consumers for Tier 1 support-related questions.
News
OneVision Resources Offers Triage Support to Integrators
OneVision Resources of Boston, MA has enhanced its business model to cater to the residential AV integration communities.
News
On Controls Unveils Quick Start Service
On Controls has announced the introduction of the Quick Start Service for authorized integrators.
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