iPoint has launched its SchedulePro calendar in the iPoint Control software platform. The shared calendar functionality enables iPoint community members to manage scheduling proactively, from anywhere, and automatically communicates changes in real time.
“In the AV world, everything we say to a customer or potential customer is a promise. Not living up to those expectations is the fastest way to ruin a relationship and lose future jobs,” said Brian Good, vice president of sales and marketing at iPoint. “Because our industry is so complicated, has so many moving parts, it is imperative to put a process in place that allows maximum flexibility to duck, swerve, and pivot in real time. SchedulePro allows integrators to tackle these scenarios by being proactive instead of reactive — identifying problem areas and creating solutions before that promise is broken.”
With the iPoint SchedulePro calendar integration, team members and business owners have much more scheduling and employee management flexibility and efficiency. It allows users to assign public and private statuses to appointments; set up and customize the calendar view; see appointments based on filters of time, groups, and job; see at-a-glance status of installations as indicated by specific color codes; and drag and drop appointments from one technician to another technician for quick reassignment and rescheduling.
The integration between iPoint Control’s billing platform and SchedulePro not only allows businesses to schedule and create work orders directly from the calendar, but also sends automated notifications to the parties involved. With appropriate permissions, anyone in the company can adjust the calendar directly from their phone using Google or iCal and those changes feed right back into iPoint.
More information about iPoint and the iPoint Control platform is available at www.iPointSolutions.net.