Parasol and One Firefly Team on Web Tools Designed to make live chat service and support easier to implement and serve.By RS Staff Published: April 1, 2019 ⋅ Updated: April 15, 2019 Parasol and One Firefly are teaming up to offer Parasol dealers web tools to supercharge their recurring monthly revenue (RMR) programs. Parasol dealers will now be able to leverage One Firefly’s “Lead Concierge” live chat service to instantly support clients from their web sites by seamlessly forwarding support requests to Parasol. In addition, One Firefly is simplifying the RMR subscription sign up process by delivering a one-click experience right from a hosted landing page. The landing page and subscription solution will be available to current One Firefly clients as an upgrade while Parasol dealers who don’t otherwise work with One Firefly can leverage the new tools á la carte with a separate subscription. Parasol dealers who decide they’d like to integrate the web content themselves can download the HTML templates from the Parasol dealer portal at no charge. For more information, visit onefirefly.com. SubscribeFor more stories like this, and to keep up to date with all our market leading news, features and analysis, sign up to our newsletter here.