Jarvis, Take Over My Service Department
This Week I Have Seen Two Really Cool Technologies That I Would Love to Incorporate into Our Service Department
High-Resolution Audio: The Future of Sound
The Importance of High-Resolution Audio and How It Can Present a Business Opportunity for Integrators
Service-ology: the Art and Science of Finally Solving the Service Problem
Why Incorporating Service into Every Phase of the Client Lifecycle is the Best Path to a Profitable and Sustainable Service Department
Here's What I Like and Don't Like About My 4K Apple TV
Last Week I Decided to Take the Plunge and Get a New Apple 4K TV, So I Could Speak More Intelligently About it with Customers
I Grilled 17 Job Candidates on What Products Their Companies Like and Don’t Like
I was Focusing Mainly on Control Systems, Networking/Remote Management Systems and, to Some Extent, Media Distribution
Three Ways to Respond to a Client When You Screw Up
When Your Company Makes a Mistake, You Get a Chance to Show the Client What You’re Really Made of
It's Been a Long Run, but Now It's Time for a Change
As I Step Aside from My Role at Residential Systems This Month, My Roots Remain Deeply Planted in the Custom Integration Community
High-Resolution Audio: The Future of Sound
The Importance of High-Resolution Audio and How It Can Present a Business Opportunity for Integrators
Puls is Building a Repair Technician Workforce, Uber-Style
The Vision for the San Francisco-based Brand is to Bring a Technician to a Home, Within One Hour, for Whatever Repair That is Needed
Rayva Now Offers Flexible Equipment Choices to Simplify Home Theater Sales
Company Now Allows Integrators to Choose the Brands That Go Into Pre-Engineered Home Theater Designs
