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CES Sets Records

Arlington, VA–With a record 1.85 million net square feet of exhibit space – the largest in show history – featuring more than 2,700 companies...

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The Art of the Close

Happy New Year. Now, its time for a selling skills review for you and your employees. Surely business isnt as good as you would...

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Overcoming a Loopy Situation

Leveler Protective Technology's Michael Januszewski offers advice on understanding, finding, and eliminating ground loop conditions in an AV system.

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Thinking Things Through

Just where did the phrase “off the top of my head” come from? Essentially it refers to “quick and approximate answers.” It comes from...

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When Name Calling Matters

A couple of years ago, a young lady speaking at the annual CEDIA Management Conference began her presentation by running through the complete list...

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Pattern Masters

Sometimes its luck that gets you a sale. But alas, even those of you deserving electronic system contractors who are working your bumpers off,...

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The Actual Cost of Sales

Several years ago, leaders from the professional sales rep association, IPRO, presented a class at CEDIA EXPO titled, How to Get More From Manufacturer...

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The Custom Install Antidote

This week's NY vs Dell lawsuit underscores the need to change the culture of soulless customer service. The CI industry stands to benefit.

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projectiondesign: Thinking Speed

Fredrikstad, Norway, is not the kind of place that springs immediately to mind when thinking about the fast-evolving video projection industry. But this idyllic...

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Persist Without Exception

For those of you who attended the CEDIA Management Conference last month, this will be a good refresher, a reminder, and perhaps a nudge...

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Cloud Nine

BlissHTA Traveled to the Rockies to Create a Multi-million-Dollar Project for a Long-Time Client

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Safe & Sound

Life Safety and Security Systems Look to Become More Comprehensive and Easier to Install as Security and Custom Installers Cross Paths

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