ProSource has announced the 2020 Members of the Year annual honorees, to be celebrated at the ProSource Summer Conference 2021, being held at the La Cantera Resort and Spa in San Antonio, Texas, from August 2 – 6, 2021.
“Each of the members selected meet or exceed the established criteria for this award,” says Dave Workman, CEO and president of ProSource. “The award is based upon a member’s participation within the group, support of group brands, conducting business in a manner that stands as an example to other members, and selection for industry awards and recognition. The common attributes of each of the 2020 honorees is the ability to evolve and adapt to the rapid changes in technology and market trends with an emphasis on investing in their people to create a culture of success.”
PRO Member of the Year — Electronic Express; Sam Yazdian, President and CEO, and Abe Yazdian, Vice President of Merchandising
“Electronic Express’ foundational principles are based on customer experience and adaptability, and we attribute our success to the support and relationships with vendors, ProSource, customers and employees,” says Yazdian.
“Electronic Express has grown to be the largest independent retailer of consumer electronics in Tennessee and Northern Alabama, with 20 locations and 450 employees offering televisions, appliances, mattresses, computers, smart home lighting and security, kitchen electrics, furniture and custom installation services,” remarks Jessica Paskon, vice president, finance and operations, at ProSource. “They are one of the best examples of experienced retailing with a strong customer service culture.”
Power Member of the Year — Lewis Audio Video; Dennis Lewis, Owner
“I am honored to be a part of ProSource and appreciate the many assets that the organization has provided to us for our continued growth and success. The single most important reason for success is ‘people’ — both our staff and the team at ProSource are awesome! This award is recognition of how great all of them truly are.”
“I am very proud to honor Lewis Audio Video as the Power Member of the Year,” says Rick Huggins, ProSource district manager for the West Region. “The exceptional thing about our industry is that it is constantly evolving and growing new opportunities organically, and our future depends on how we embrace these opportunities. Over the past 40 years, Lewis AV has molded their business model as the demand changed, starting as a satellite installation company, growing into an AV retailer, and now to the custom installation company they are presently. We must not get so entrenched in what we are doing today that we miss what is happening in the marketplace, and Lewis Audio Video is a standout model of how to pivot and adapt with the times.”
2020 Members of the Year, Listed by Region:
Northeast: Audio Video Intelligence — James Shapiro, Founder and CEO
“AVI has been in the forefront of the custom integration marketplace for over 25 years,” says Robert Dodge, ProSource district manager for the Northeast Region. “Jim’s systems have been sought after within the New England marketplace and beyond for his seamless approach. Designers, architects, and builders all applaud the consistent theme of blending with the architecture and interior design of the project while complementing the space. Having a keen eye for design and staying current with ever-changing technology, trends and custom automation has become the company’s signature.”
North Central: Xtend Technologies — Tony Fabrick, Owner
“When I called Tony, he told me that a key ingredient to his success is his team’s ‘never give up’ attitude,” says Nicole Riddle, ProSource district manager for the North Central Region. “Beyond the culture of hard work, Tony recognizes that our industry of constant change allows infinite opportunity to grow the business through innovation and consumer desire to acquire the new innovations such as lighting and shading. That is why the business has invested so heavily in a new showroom and design center to revolve around these two categories specifically.”
Southeast: Fusion Audio + Video – Aaron Cowden and Daniel Adair, Owners
“I am very impressed with the Fusion Audio + Video business model that includes custom audio/video and commercial/managed IT services that focus on their direct relationship with the end user,” says Frank Marengo, the ProSource district manager for the Southeast Region. “Their focus on elevating their staff, creating a family environment, their integrity, and being involved with the community has made them the integrator of choice in the Greenville, South Carolina and Asheville, North Carolina markets.”
South Central: Multimedia Solutions Inc – John Carter, Owner
“There is a fun, energetic family culture at Multimedia, and this is because of the team that John has gathered around him,” says Samantha Summerville, ProSource district manager for the South Central Region. “Having their hands in so many categories and eager to learn more makes them one of my favorite members to work with. They learn from us, our members and vendors, and I learn from them. I’m thrilled to present them as my Member of the Year and can’t wait to see them grow even more.”
West: Brilliant AV – Matthew Walin, Owner
“Brilliant AV has made the pivot from a technology contracting company interested in customer transactions to a service and support company focusing on client acquisition,” says Rick Huggins, ProSource district manager for the West Region. “They have clients that have continually been serviced for 30+ years. Matthew told me that a client is worth thousands of dollars a year. Small service wins with new clients results in thousands of dollars in future business given the ability to deliver the ‘4 Rs’, Reliable Systems, the Relationship with Brilliant AV, being Responsive and focusing on Resolution.”
For more information, visit www.prosourceinfo.com.