Features

From the Editor

A Vision for Profiting from Service Agreements

Lessons learned at the recent HTA East Coast Customer Experience Summit.

Home Theater

Mounts and Enclosures Spotlight 2019

Showing support for the things that give us support.

From the Editor

Moon Shot

Navigating giant leaps in technology.

CEDIA Show

CEDIA Shares: Control4

Control4 discusses seeing more design professionals at CEDIA Expo 2019 and gives an update on Smart Home OS 3.

In the Field

What to Expect at CEDIA Expo

A brief preview of some of the products coming to Denver this September.

Going Forward

Expansion Strategies for Smart Home

Do smart vents, smart beds, and smart major appliances belong in your business?

Home Theater

Installing Solar Theaters

Controlling the power that feeds your systems may be a lucrative move for your business.

From the Field

Making Sense of Control

Although designed for simplicity, the number of control options available is enough to complicate the project and confuse the client. Here are some ways...

In the Field

Case Study: Connected Cottage

AV-over-IP infrastructure delivers high-end viewing and listening experiences across a sprawling luxury property.

Business Book Club

The Leadership Secrets of Attila the Hun by Wess Roberts, Ph.D.

Was Attila a fierce warrior or master marketer? Either way, he knew how to lead the Huns.

Marketing

The Price is Right

Why you should not discount what you charge.

From the Editor

Waking Thoughts

Are you getting enough sleep?

In the Field

Selling Lossless Audio

When good enough isn’t good enough.

CEDIA Show

CEDIA Shares: SurgeX

SurgeX talks about the importance of power management in the AV industry and what they'll be showing at CEDIA Expo 2019.

Back to Business

A Big Bet

What SnapAV’s acquisition of Control4 means for the future of our channel.

Marketing

5 Reasons You Need to Get More Online Reviews

Think you have enough online customer reviews? Think again.

In the Field

Simple Living

It is set-and-forget luxury for this ELAN-automated home in Sarasota, FL.

Business Book Club

Make Your Bed by Admiral William H. McRaven (U.S. Navy, Retired)

Little things that can change your life...and maybe the world.

In the Field

Riding the Wellness Wave

Delos looks to the custom install market to introduce a new level of service for clients that revolves around enhancing their health through improved...

From the Editor

Touchy Subject

For anybody growing up in the pre-cloud era, the physical interaction with our content was just as important as the viewing or listening to...

Going Forward

Legrand View

Having acquired a number of companies with strong residential ties, Legrand | AV lays out its goals.

Marketing

Recipe for Online Success

The essential ingredients for an online presence that generates leads.

Behind the Business

Here Come The Smart Appliances

They will soon be arriving to a home network near you — and here’s why you should care.

Going Forward

Diversify with DIY

Typically thought of as the enemy to CI, DIY products can help attract new business.

Business Book Club

The Greatest Salesman in the World by Og Mandino

Change your perceptions and change your life.

Home Theater

Survival of the Finest

Is the upscale home theater fated to go the way of the wild salmon?

Home Theater

Case Study: Reaching for the Stars

Cobb Home Innovations brings immersion to new heights with a stellar theater built on the third floor of a home.

From the Editor

Listen Up!

While I continue to work on my presentation skills, what my blend-in persona has allowed me to do is to become a keen observer...

Features

Rethinking Service

Building RMR is all about setting the right expectations.

Features

Case Study: Show and Sell

Sound Effects in Mesa, AZ, upgrades its home theater demo with AudioControl.

Going Forward

2019 CEDIA Expo Preview

Brian Pagel, senior vice president, Emerald Expositions, pulls back the curtain on what we can expect to see in Denver this September.

Features

Game Changers by Dave Asprey

Use the advice of world-class thought leaders to become smarter, faster, and happier.

Marketing

Creating Converts

Five essential website elements to convert visitors to customers.

Features

Best Buy and the Client Experience

Surprising lessons from an unlikely source about the power of long-term vision.

Home Theater

So You Think You Know Kaleidescape?

There is more than meets the eyes and ears with the popular CI choice for home theater content.

Home Theater

Full Circle Sound

WSDG - Walters-Stork Design Group applies the lessons learned in building world-class recording studios to ultra high-end home theaters.

From the Editor

Taking on Amazon

Whether it is in their capacity as consumer electronics retailer or content producers, Amazon takes a good deal out of the markets, and the...

Going Forward

How to Train Your Integrators

Vincent J. Bova, dealer experience manager for RTI, discusses the company’s goals and the future of its recently launched multi-tiered training program.